Le Vian - Lifetime warranty but want me to pay for repair
I wish i had read these issues before I bought my ring. I bought a chocolate and aquamarine ring a couple years ago.
The bridge fell out underneath. I went to Kay and they sent it to Levian who now wants 740 dollars to fix it. I will never ever buy anything from Levian again. I was also told there was a lifetime warranty.
How is that so if you are asking me to pay for a repair that wasn't caused by my negligence. It looks like this has happened to many people.
What a terrible way to treat your customer base. I was in the market for a new ring after I got this one repaired and now I know it will definitely not be from Levian.
Reason of review: Warranty issue.
Location: Hialeah, Florida
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This sounds like a repair issue with the store. They most likely did the work themselves and their repair shop is trying to charge you for what they did wrong. Contact LeVian direct, I did and they helped me get things done right.