Submit ›
or
2.0 Based on 26 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Loved the ring 4
    • Beautiful products but poor quality 2
    • Style of ring 1
  • Customers don't like
    • Quality and warranty 7
    • Very poor quality 2
    • Quality or issues resolution 1
Advanced
search
loading...
More Less
Le Vian - Diamond fell out today
1 of 2

My husband bought me a Levian Chocolate diamond band for our three year wedding Anniversary back in April of this year. I have a beautiful engagement ring that was getting sent for a loose stone and decided to buy me another ring as an Anniversary gift. I got my Levian ring in May and I was immediately disappointed the diamonds were much lighter than they were supposed to be. The display had beautiful dark chocolate diamonds. Today one of the... Read more

Was this review helpful? 0 0

Recieved my levian from kayes ,the diamonds were noticly lighter than others i saw in case and my ring was never stamped even jewler couldnt find they are sending my ring out to be restamed but im very upset because they say oh its worn mabe. Noo i just recieved it in December..it was never on there andvwhy are my dianonds so light compared to the identical same tings in case but they are darker ... i feel my boyfriend was sold a used ring and i... Read more

Was this review helpful? 0 0

Levian chocolate and diamond ring. Don't waste ur money! Bought ring from macys after one month 13 diamonds fell out! Brought to a local jeweler to fix. Very poor quality ring. U are paying for the name Read more

Was this review helpful? 1 0

My fiancé proposed on July 3rd with a beautiful Le Vian ring. Unfortunately it was too large and we had to get it resized. After two weeks of waiting I had finally had it fit perfectly. Within another two weeks, an accent diamond fell out. The jeweler decided taking a brand new ring out of the case to be re set and resized would be the best option. After a week, my new ring came back. This was Thursday, August 4th. It is now the 7th, and... Read more

Was this review helpful? 0 0
  • From mobile
  • Jul 16
  • #883571

Diamonds fell out twice and center stone cracked. Kays says the shared prong design is not made for people that use their hands

Add comment

Purchased the above ring and it has been sent back twice due to the diamonds falling out. LeVian kept the ring for about 6 weeks each time, I have not worn the ring much, this is July and it was purchased last days in December, and when I sent back to be sized and they kept it 6 weeks then. Dissatisfied with Kay Jewelers because they said the design of this ring is not appropriate to those who use their hands, really? Kay's will not refund the... Read more

Was this review helpful? 0 0

Second diamond to fall out! I got my engagement ring in December, by February I'd lost a diamond, which Jared charged me to replace and sent to Le Vian for repairs. My ring was gone for 10 weeks! My wedding band featured in the picture, I've had since May 8th, it's only June 23rd and already a diamond is missing! I hate to think what Jared is going to charge this time for repairs, when obviously Le Vian is having quality issues. Two rings, both... Read more

Was this review helpful? 0 0

I received a Le Vian Tanzanite and diamond ring as a gift. It was advertised at Kay Jewelers for a retail price of $3,800. The receipt of purchase showed it was on sale for $3,000. I wore the ring a couple of weeks and the tanzanite looked cloudy. We took it back to Kay Jewelers and they said the tanzanite wasn't warrantied. They recommended we wait almost a year when the Le Vian rep would be in the store. We met with him and he offered an... Read more

Was this review helpful? 0 0

OMG....well I got my ring back before and it was still grabbing everything. After plenty of verbal arguments, the store manager reluctantly took the ring balck as a damaged item and ordered me a new one. Well, after a few more weeks of waiting, my ring came. The cut of the stone in the middle was different than the one I originally had chosen and purchased. The chocolate diamonds surrounding the center stone don't look like the vivid chocolate... Read more

Was this review helpful? 1 0

I purchased a Aquamarine ring with chocolate diamonds. The stone stood out beautifully, so I purchased it. within several months I bought it back to Kay Jewelers, they kept telling me that the podium around the aquamarine and in the middle of the chocolate diamonds. The stones are more yellow now. I was told that the rings are warranted for life by Kays/ I am so mad that I am not letting this go. I have talked to several jewelers including a... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Le Vian.
Filing a new complaint about
×