Bought an engagement ring back in April and have had nothing but problems with it. First within a month of having the ring it came out of round because the ring is apparently hollow.
Took it back to Kay's for a warranty repair came back with a big dent in the side of it and what I am guessing is some cheap black paint or that is supposed to look like black rhodium plating. If it is black rhodium playing the jeweler SUCKED! I now have a diamond that came out of the same ring... I'm very disappointed in the craftsmanship and quality of your jewelry.
I'm so disgusted by the quality I will not be referring anyone to purchase any jewelry that carries your name. Sadly I now not only am I left with a ring that is not going to be repaired in time for the wedding at the end of the month. I am questioning wether I even want to purchase the watches I was going to buy to match our wedding set. The sales people at Kay's claim when I talked to them about the diamond falling out was "you're not supposed to wear your ring on a daily basis..." if that's the case you guys really need to get your ring designs up to par and they shouldn't be selling your rings as engagement rings.
Let it be known my fianc hardly leaves the house because she is pregnant and can not work. Which makes my belief in the quality of your product even worse.
Product or Service Mentioned: Le Vian Ring.
Reason of review: Bad quality.