Riverton, Utah
Not resolved

I received a Le Vian Tanzanite and diamond ring as a gift. It was advertised at Kay Jewelers for a retail price of $3,800.

The receipt of purchase showed it was on sale for $3,000. I wore the ring a couple of weeks and the tanzanite looked cloudy. We took it back to Kay Jewelers and they said the tanzanite wasn't warrantied. They recommended we wait almost a year when the Le Vian rep would be in the store.

We met with him and he offered an exchange up for a more expensive Le Vian ring at least $1,000 more than the original purchase price. I found one that I liked but they said after the trade in of the $3,000 purchase price ring the new ring would be an additional $2,638 plus sales tax. They stated it was a Ceylon Blue Sapphire center stone 1.15 CW, and side diamonds .44 CW and the retail price was $7047.50. After we purchased it I did some research online and I couldn't find anything comparable to it for the price we paid, total of $5,638 plus tax.

For that price I could have gotten at least a 1.5 CW sapphire and at least .5 CW diamonds.

Buyer Beware! I will never purchase from either again, two bad experiences.

Product or Service Mentioned: Le Vian Ring.

Reason of review: Pricing issue.

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